Privacy Policy

Brand: Essenie
Website: https://essenie.shop

At Essenie, your privacy is an essential part of our commitment to trust and transparency. This policy outlines what information we collect, why we collect it, and how we protect it when you interact with our website or services.

For any privacy-related questions, please contact:
[email protected]

Overview

We collect limited personal and technical information to operate our website, fulfill orders, and provide customer support. Your data is never sold and is only used to improve your experience and deliver our services.

Information We Collect

Information you provide directly:

  • Name, email address, and phone number

  • Billing and shipping address

  • Account login information (if registered)

  • Messages or inquiries sent to our support team

Information collected automatically:

  • IP address and device type

  • Browser and operating system

  • Pages visited and products viewed

  • General location for shipping and tax estimation

How Your Information Is Used

We use your information to:

  • Process and deliver your orders

  • Provide order updates and customer support

  • Prevent fraudulent activity and protect transactions

  • Improve website performance and usability

  • Meet legal and regulatory requirements

Marketing emails are only sent if you choose to receive them.

Cookies and Website Technologies

Our website uses cookies to ensure proper functionality and improve usability. Cookies help us:

  • Maintain shopping cart sessions

  • Remember login preferences

  • Understand website traffic and usage

You can disable cookies in your browser settings if preferred.

Payment and Transaction Security

Payments are handled securely by certified third-party payment providers such as PayPal. Sensitive payment details are encrypted and processed directly by these providers.

Essenie does not store full credit card or payment credentials.

Data Sharing

We only share necessary information with trusted partners, including:

  • Payment processors

  • Shipping carriers

  • Website hosting and security providers

All partners are required to protect your information.

Data Retention

Your information is stored only for as long as needed to:

  • Complete transactions

  • Provide customer support

  • Meet legal and financial obligations

Inactive accounts and unnecessary data may be removed periodically.

Your Privacy Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion where legally permitted

Contact us at [email protected] for assistance.

Policy Updates

This policy may be updated periodically. Continued use of our website indicates acceptance of any changes.

Contact Essenie

Email: [email protected]
Website: https://essenie.shop